SHIPPING POLICY
Everything Red Monkey makes is hand-built to order.
We generally ask for 7-10 days build time before shipping. However, we generally ship items within' the same week they are ordered depending on our work load.
PLEASE EXPECT LONGER SHIPPING TIMES DUE TO THE HOLIDAYS.
Free domestic (U.S.A) shipping on all orders over $125.
Domestic (U.S.A.) shipping:
All orders are shipped via USPS (Post Office) and are calculated automatically by the post office for the weight and size of the box. We only charge actual shipping rates and DO NOT add on "handling fees", etc...
International (Outside U.S.A.) shipping:
All orders are shipped via USPS (Post Office) and are calculated automatically by the post office for the weight and size of the box. We only charge actual shipping rates and DO NOT add on "handling fees", etc... Shipping times vary depending on the country. We have seen International orders arrive with Five days of shipping or taking upwards of 30 days.
In our experience, it is best to choose PRIORITY INTERNATIONAL shipping as there is way better tracking information and most orders arrive between 6-10 days after shipped. The cost is about double but well worth the peace of mind in the long run.
**CUSTOMS: Customs is a completely separate deal from the post office and shipping fees. We have no control over customs and have no way of knowing what they charge or how they calculate fees for your country. Please do not ask us to send items as a "Gift" or otherwise as to save on customs fees. They monitor this activity heavily and, unfortunately, want their slice of the commerce. We will not put ourselves or Red Monkey at risk with customs by claiming false amounts.